'Scores that reflect the impact of the changing economy'

Gain insight into your customer’s payment performance

With unemployment fast approaching 3 million, the full impact of the recession is still to be felt.  Arrears are rising rapidly and roll rates are increasing significantly in early arrears cases which suggests that credit scores built pre-recession are unlikely to function as designed.  Given such circumstances, it is vital that lenders understand the impact of the recession on their portfolios and can identify those customers that are most affected?

What are the EconoMetrics Scores?

DecisionMetrics has constructed a suite of ‘EconoMetrics Scores’ aimed at helping a client to manage very specific elements of customer management and built using criteria that have been significantly affected by the recession.  The sole aim is to identify those customers whose future payment performance may not match the original risk assessment because of the adverse recessionary impacts.  These pre-delinquency and early collections scores are designed to be used in conjunction with a client’s existing customer management processes to provide the very ‘recession insight’ that a client’s existing behavioural scores are not capable of identifying. 

Key Benefits

• Increased Customer Insight – identifying in advance those customers most likely to suffer from the impacts of the recession

• Effective use of resources – Reason Codes are provided that identify why the customer may experience problems.  These  can be used to support the dialogue with the customer

• Operational Strategy – Blending statistical analytics and operational experience to provide an initial operational strategy that can be reviewed and refined over time

• Return on Investment - Minimal systems development means immediate implementation is possible with no up-front cost

• Bureau Independent – The scores are designed to use existing monthly batch data extracts provided by any of the three credit bureaux

To trial the scores, call DecisionMetrics on 01707 282640