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Managed Solutions

Whether you are a large company with stretched IT resources, a smaller company without a dedicated IT function or simply wish to take advantage of combining our products and hosting expertise - our Managed Services offer a simple, low risk and quick approach to access our advanced decisioning platforms.

Independent Managed Services

To complement the power, flexibility and integration ease of our products DecisionMetrics offers the hosting and management of dedicated client solutions in the form of secure, resilient and scalable Managed Services.

A DecisionMetrics Managed Service reduces customers IT management overheads significantly allowing IT departments to focus on delivering the local core business and strategic goals while DecisionMetrics utilise our expertise to provide an optimal solution and add additional value.  Our partnership with market leading Data Centre providers integrates infrastructure and application specialists to form a powerful coalition committed to a high service level instilling confidence for our customers.

The combination of our Multi-Bureau solutions and Managed Services offers our customers a truly bureau independent solution.  In addition to the flexibility of being able to simply add, switch or remove bureau providers our services provide true resilience over bureau provided solutions which carry the risk of both bureau and decision services suffering combined outages.  In the case of a bureau becoming unavailable our solutions include the capability to failover to an alternative and continue processing seamlessly without a costly outage.

Managed Services are supported via the ITIL framework and offer a unique approach whereby DecisionMetrics will manage third party incidents on behalf of our customers.  This approach focuses on the optimal resolution of issues regardless of the impacting party and provides our customers with a simplified and efficient incident management process.

DecisionMetrics Managed Services are certified to ISO 27001 (Security Management), ISO 9001 (Quality Management), ISO 14001 (Environment Management) and ISO 20000 (IT Service Management).  Solutions are designed and proven to a high level of security with PCI-DSS compliance available where necessary.

Tailored Solutions

Our Managed Services are designed and tailored to meet our customers' needs establishing a solid base to deliver the immediate requirements with the agility to advance alongside the Credit Risk strategy and increasing volumes.  DecisionMetrics support a wide range of connectivity, security, technology and business continuity options including Disaster Recovery which are targeted to provide a cost effective service regardless of the size and complexity of the solution.

  hosting solutions

Ask us anything about our managed solutions and how we can help your business.
Contact us today to speak to one of our experts.

Our Partners

We have chosen our partners wisely and they have obtained all the necessary accreditations and best practise standards to give us the confidence to provide scalable and robust environments for our customers.

Our partners include:

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© 2017 DecisionMetrics Limited. Registered in England and Wales with company number 5202547
Registered address: One Park Lane, Leeds, West Yorkshire, LS3 1EP.